Frequently Asked Questions
Everything you need to know about your Mondressy experience.
How long will it take to receive my order?
Standard shipping typically takes 5-7 business days, while expedited options are available at checkout. You will receive a tracking number via email as soon as your order ships.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please visit our Returns Portal to start your process.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for the best fit.
What payment methods do you accept?
Mondressy accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for buy-now-pay-later options.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at the final stage of checkout.
How should I care for my Mondressy garments?
To ensure longevity, we recommend following the care label instructions on each piece. Most of our delicate items prefer a cold hand wash and air drying.